Your privacy matters to us. This page explains exactly what personal data Ceickex collects, why we collect it, how we use it, and what rights you have over your own information. Please read it carefully before you register or use the platform.
These cards cover the key points of the Ceickex Privacy Policy. The full policy is below — please read that too before you start playing.
Ceickex uses industry-standard encryption and secure server infrastructure to protect all personal data. Your information is never stored in plain text and is protected against unauthorised access at every level.
Ceickex does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve the platform experience.
You have the right to access, correct, or request deletion of your personal data at any time. Ceickex makes it straightforward to exercise these rights — just contact support and we'll handle it promptly.
All payment transactions on Ceickex are processed through encrypted channels. We do not store full bKash, Nagad, or Rocket account numbers on our servers. Payment data is handled by certified payment processors only.
If you don't want to receive promotional emails or notifications from Ceickex, you can opt out at any time through your account settings or by contacting support. We will never send marketing to players who have self-excluded.
Ceickex processes personal data in accordance with applicable data protection laws. We only collect what we genuinely need, we keep it only as long as necessary, and we handle it with the care it deserves.
This Privacy Policy applies to all users of the Ceickex platform, including the website and mobile app. By registering a Ceickex account or continuing to use the platform, you confirm that you have read and understood how we handle your personal data as described on this page.
Ceickex is committed to protecting the privacy of every player who uses our platform. We understand that handing over personal information requires trust, and we take that responsibility seriously. This Privacy Policy explains in plain language what data we collect from you, why we need it, how we use it, and what choices you have.
When you register on Ceickex, make a deposit, place a bet, or simply browse the platform, certain information is collected as part of normal platform operation. None of this is done without purpose. Every piece of data Ceickex collects serves a specific function — whether that is verifying your identity, processing your BDT payment, keeping your account secure, or improving the games and features we offer.
This policy applies to the Ceickex website at ceickex.net and the Ceickex mobile app. It covers all personal data collected through these channels. If you have any questions about anything in this policy, contact the Ceickex support team before you register — we are happy to explain anything that is not clear.
Ceickex collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of both categories.
Information you provide directly:
Information collected automatically:
Ceickex follows a data minimisation principle. We do not collect personal data beyond what is genuinely required to operate the platform, verify your identity, process payments, and comply with legal obligations. If we no longer need a piece of data, we delete it.
Every piece of personal data collected by Ceickex is used for a specific, legitimate purpose. We do not use your data in ways that are inconsistent with the reasons it was collected. The main purposes for which Ceickex uses your personal data are as follows:
| Purpose | Data Used |
|---|---|
| Creating and managing your Ceickex account | Name, email, mobile number, date of birth |
| Verifying your identity (KYC) | National ID, passport, date of birth |
| Processing deposits and withdrawals in BDT | Payment account details, transaction history |
| Preventing fraud and money laundering | IP address, device data, transaction patterns |
| Providing customer support | Account details, support correspondence |
| Sending account notifications and alerts | Email address, mobile number |
| Sending promotional offers (with your consent) | Email address, mobile number, game preferences |
| Improving platform performance and game quality | Usage data, session data, device data |
| Complying with legal and regulatory obligations | Identity data, transaction records |
Ceickex will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review of that decision.
Ceickex processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:
Ceickex does not sell your personal data to any third party. We do not share your information with advertisers, data brokers, or any organisation that would use it for purposes unrelated to operating the Ceickex platform. However, there are specific circumstances in which Ceickex does share personal data with trusted third parties:
If Ceickex ever needs to transfer your personal data outside your home jurisdiction, we will ensure that appropriate safeguards are in place — such as standard contractual clauses or equivalent protections — before any such transfer takes place.
Ceickex uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site so we can keep improving it. A cookie is a small text file stored on your device when you visit a website. Ceickex uses the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Ceickex platform. For full details on the cookies Ceickex uses, contact support.
Ceickex retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, Ceickex deletes or anonymises it securely. If you request deletion of your data, Ceickex will comply to the extent permitted by law — some data must be retained regardless of deletion requests due to legal obligations.
Ceickex takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:
While Ceickex takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password for your Ceickex account and never share your login credentials with anyone.
If you believe your Ceickex account has been compromised, or if you discover a security vulnerability on the platform, contact support immediately at [email protected]. We take all security reports seriously and will respond promptly.
As a Ceickex player, you have a number of rights over your personal data. Ceickex is committed to making it easy for you to exercise these rights. Here is what you are entitled to:
You can request a copy of all personal data Ceickex holds about you at any time. We will provide this within 30 days of your request.
If any of your personal data held by Ceickex is inaccurate or incomplete, you have the right to have it corrected. Contact support with the correct details.
You can request that Ceickex delete your personal data. We will comply where legally permitted. Some data must be retained for compliance reasons.
In certain circumstances, you can ask Ceickex to restrict how your data is processed while a dispute or query is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
You can object to Ceickex processing your data for direct marketing purposes at any time. We will stop immediately upon receiving your objection.
To exercise any of these rights, contact the Ceickex support team at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
Ceickex is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on Ceickex or attempt to use the platform in any way.
If Ceickex becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe your child has registered on Ceickex, please contact support at [email protected] immediately so we can take action.
Ceickex may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification. The updated policy will be published on this page with a revised "Last Updated" date.
We encourage you to review this page periodically. Continued use of the Ceickex platform after any changes to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with any changes, you should stop using the platform and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Ceickex handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.
If you are not satisfied with how Ceickex has handled a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. We would always prefer to resolve any issue directly first — please reach out to us before escalating.